Policies
BOOKING TERMS AND CONDITIONS
Check-in From 11:00 AM – 4:00 AM (Early Check-In charge 50% off the overnight rate)
Check-out Until 10:00 AM – 11:00 AM (Late Check-out charge 70% off the overnight rate)
Included in the rates: Breakfast and local taxes
Other Meals: Lunches or dinner + 1 soft drink range between USD 15 – 25
Rates are based per room per night basis
Free Wi-Fi IS AVAILABLE IN YOUR ROOM!
Complimentary bottle of water (1 bottle of 500 ml per night) per guest
Rack rates are commissionable to Tour Managers / Travel Agents / Tour Operators
*Rates are subject to change without prior notice
Terms and Conditions apply
Children and Extra Beds:
All children are welcome.
1 Baby crib provided for infants in Executive room (EXTRA CHARGE)
Infants under 5 years stay free WHEN SHARING WITH PARENTS
Children 5-12 years 50% sharing room with parent or parents (maximum 1 child)
Separate room is 75% of the room rate
There is no room for extra bed
CANCELATION/PREPAYMENT
Please refer to the Terms & Conditions of the required rate for the relevant cancelation and prepayment policy.
Cancellation Charges
The charges below only apply to 100% advance payment on accommodation. If you only paid our required 25% deposit, this won’t be refunded.
- 25% if cancelled four days in advance.
- 50% if cancelled two or three days in advance.
- 50% if few of the total booked rooms are cancelled.
- 100% if cancelled one day prior to booking or on the same day.
Note:
Any postponement of the booking will be treated as a cancellation and will be governed by the Cancellation Policy.
Refunds only through cheque for bookings made by cash/cheque/bank transfer.
Online refunds for bookings made through our online payment system usually take 3-5 working days.
Payment Terms: 25% non-refundable deposit on reservation, Balance upon check in
Festive Season Bookings; Easter, Christmas and New Year- Full payment upon reservation
*Minimum length of stay – 3 Nights